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Why Accept Credit and Debit Cards?

By 2008, almost two-thirds (63%) of all consumer purchases will be made using credit, debit, and other forms of electronic payments—well over $7 trillion!1 Offering customers the option of paying with a card is no longer a luxury, it's a necessity.

Convenience

Of every $100 spent by consumers, nearly $40 is in a form other than cash or check.2 Offering the convenience of card acceptance can determine the difference between making a sale or losing out to a competitor who offers this service.

Impulse Purchases and Buying Power

The average sale amount for credit-card purchases is higher than cash.3 People don't always have enough cash when they're thinking about making a purchase, but a credit card can increase buying power and produce impulse purchases.

Debit Cards

Debit cards are growing faster than any other type of consumer payment, from 8% of all payments in 2002 to over 20% in 2007.4 Personal Identification Number (PIN)-based debit cards also reduce fraud and chargebacks.

  1. Used for everyday purchases instead of cash, checks, and other forms of payment.5
  2. Teenagers who might not ordinarily qualify for credit cards can easily make purchases.
  3. PIN-based debit transactions offer additional benefits over signature-based debit.

    • Reduced fraud
    • Generally have lower processing fees

1. Visa U.S.A. 2005

2. 2004 Federal Reserve Payment Study

3. Visa U.S.A. 2005

4. Visa U.S.A. 2005

5. Nilson Report, 2003s

Increase Cash Flow

Credit card acceptance increases cash flow because the money is funded in 2 to 3 days whereas checks can take up to 7 days to clear.

Choosing The Right Card Processor

Your relationship with your processor is like any good relationship. You want it to be fair and on solid ground. Here are five items to consider when selecting a card processor:

  1. Reputable and Reliable
    Do your research. Make sure your processor has a strong reputation, history of success, and excellent service.
  2. Great Customer Service
    Call the processor's 800 number and see how fast they pick up the phone. Make sure your processor offers 24-hour, live phone support 365 days a year.
  3. Knowledgeable
    Making a sale isn't enough. If there is a chargeback, you want someone knowledgeable. This can make the difference between making a sale and getting paid for a sale.
  4. Reasonable Pricing/Fees
    Shop around. Don't be enticed by teaser rates that expire shortly after you open your account. Don't assume that your bank has the lowest fees.
  5. No Hidden Fees
    Make sure your processor discloses all fees, such as chargeback fees and teaser rates. A reputable processor will be upfront about all costs.
  6. Integration with Your Accounting Software
    If your merchant account downloads your data into your software, you won't have to enter information twice, and your books will accurately reflect your bank balance.

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